I have always wanted a holistic dentist and one finally moved to our town. I was so excited, but things have not turned out as well as I’d have hoped. I needed a dental crown and knew with a holistic dentist I would get an all porcelain crown. She used this new special cerec technology that would make the crown the same day I was there. I loved that idea too.
Somehow, after the crown, the tooth felt weird. It was hurting whenever I bit down. I went back to the dentist who said that the tooth next to it was the problem and sanded it down. This tooth had never bothered me before the crown so I was skeptical. She also did not ask me about sanding that tooth down before she actually did it, just that she found the problem and started making the adjustment. That still didn’t help and I went back, despite having my doubts about her abilities. She now said my bite is off and said I need orthodontics.
This need was never mentioned before I had this crown. I went to see another dentist to get a second opinion and he felt that my crown was improperly made and also that the tooth she sanded down without my permission needs to be built back up. First, I feel like I need to leave this dentist, which is a shame because I was really hoping for a dentist who would understand my desire to be mercury free and avoid metal dental work whenever possible. Do I have to choose between competence and the type of healthy dental work I want? Second, am I entitled to a refund seeing as I am going to have to essentially do everything over plus some?
Caryn
Dear Caryn,
I am sorry for all you went through. Let me start with the easy questions first. As for the holistic dentist issue, you do not have to choose between getting the type of dental care you want and competency. There are plenty of mercury-free dentists who would also strive to give you metal-free dental work as well.
Second, you are definitely entitled to a refund. In fact, instead of a refund I suggest you have her pay for the repairs to your teeth because it is going to cost more to fixt the damage she did than you will get back for the crown. If she gives you some trouble with that, then let her know that you are willing to contact an attorney. She not only violated the standard of care with your dental crown, but she also did a procedure without your approval. This is a huge violation in dental care. You have a definite case for a lawsuit. However, that eats up your time as well so I would start by just asking her to pay for the repairs. You choose who does the repairs, not her.
This blog is brought to you by Hoffman Estates Dentist Dr. William Becker.